The Ecommerce CRM that you can integrate yourself

Metrilo’s specialized ecommerce CRM tracks behavior automatically and creates customer profiles to help you understand buying habits better

5-minute integration. Official plugins for

Know exactly what to sell next with our specialized customer profiles

For each customer, you see their actions on site, contact details, order history, product interaction and revenue, any notes and tags you added, and even device used. So much info that you can engage each customer with the most exclusive marketing there is - truly individual emails.

How Metrilo’s Historical Tracking feature creates detailed ecommerce customer profiles

Metrilo starts tracking customers from their very first session on your website, even before we know anything about their name, email or buying habits. Then when they sign up or buy, Metrilo matches back all their historical data to their newly created profile.

Build detailed customer profiles that help you sell

The better you know someone, the easier it is to sell to them. For each of your customers, Metrilo’s CRM builds a detailed view of their actions on your site, their contact details, order history, product interaction and revenue, and even device used. With this rich data view, you can engage each customer with the highest converting marketing there is - truly individual upsell and resell emails.

Use actions to build powerful customer segments

With Metrilo, you can use the actions that people take on your site to create segments for marketing. With over 30 filters and filter combinations that work right out of the box, sales opportunities are at your fingertips. For example, you can easily segment your most loyal returning customers who have not bought in the last month, and build a compelling sales offer just for them.

Dynamic segments

You can save your most lucrative segments for reuse and because Metrilo segments are dynamic, they will always be filled with customers who meets your segment criteria. You can use these specialist segments for remarketing on other platforms like Facebook or send them emails directly from within Metrilo.

Improve the shopping experience with feedback

The Customer Feedback Score feature in Metrilo lets you gather feedback from customers with automatic emails. You get to understand them better and provide better experience and products. You’ll know what they want from you as well as what they already love about your store (to use for more conversions).

Manage your customer relationships

Save time and make happier customers by managing your customer relationships within Metrilo. Never miss a critical client task again! The task manager allows tasks to be delegated and has notifications, alerts, deadlines to make sure work gets done.


  • Event-based tracking Track customer actions, not just pageviews.
  • Complete customer profiles All your customer data in one place.
  • Add your own tags and notes Searchable and flexible for max effectiveness.
  • Multichannel tracking Identify acquisition source for each session.
  • Instant order status sync Immediately updates status and recalculates revenue.
  • Customer segments Easily save & reach out to specific segments.
  • Live View Real-life monitoring of your website visitors.
  • One-on-one emails Send individual emails based on the profiles.
  • Behavior insights Learn from customers’ interaction with products.
"Before Metrilo, I didn’t know how many loyal customers I have. Now I can even see who those are."
– Louis de Bentzmann, Owner of Yumi
5-minute integration. Official plugins for