The CRM built from the ground up with feedback from ecommerce store owners

Metrilo’s specialized ecommerce CRM tracks behavior automatically and creates customer profiles to help you understand buying habits better

Free 14-day unlimited trial. No credit card required.

5-minute integration. Official plugins for

Know exactly what to sell next with our specialized customer profiles

For each customer, you see their actions on site, contact details, order history, product interaction and revenue, any notes and tags you added, and even device used. So much info that you can engage each customer with the most exclusive marketing there is - truly individual emails.


How Metrilo’s Historical Tracking feature creates detailed ecommerce customer profiles

Metrilo starts tracking customers from their very first session on your website, even before we know anything about their name, email or buying habits. Then when they sign up or buy, Metrilo matches back all their historical data to their newly created profile.


Live View: watch your online store sell

Enjoy how real people buy on your website and money comes in. You can watch how they’re navigating around, browsing and choosing - right now. It’s the front line for understanding your customers. And quite exciting, too.

Live-now

Use Customer segmentation based on behavior for perfect upselling

All the actions and stats Metrilo tracks are the basis for rich segmentation. With over 30 filters and all possible combinations among them, you are never out of marketing opportunities. For example, with just a few clicks, you can reach your high spenders that haven’t been active in the past month and tempt them back to shop.

Crm-filter

You can save customer segments to engage with regularly - cart abandoners, frequent buyers, etc. - and every time you load a segment, you’ll get the current set of people who match the criteria, no static segments. You can use these segments either for remarketing (CSV download available) or just send them an email right from the Metrilo platform.

Crm-segments

Features

Event-based tracking

Track customer actions, not just pageviews.

Complete customer profiles

All your customer data in one place.

Add your own tags and notes

Searchable and flexible for max effectiveness.

Multichannel tracking

Identify acquisition source for each session.

Instant order status sync

Immediately updates status and recalculates revenue.

Customer segments

Easily save & reach out to specific segments.

Live View

Real-life monitoring of your website visitors.

One-on-one emails

Send individual emails based on the profiles.

Behavior insights

Learn from customers’ interaction with products.

Quote_louis_yumi

“Before Metrilo, I didn’t know how many loyal customers I have. Now I can even see who those are.”

Louis de Bentzmann, Owner of Yumi


Make your eCommerce data work for your business

Free 14-day unlimited trial. No credit card required.

5-minute integration. Official plugins for